Return & Exchange
Your satisfaction matters to us. If you're not completely happy with your purchase, we offer a hassle-free return and exchange process.
- Return Window: Returns or exchanges are accepted within 30 days of your purchase date.
- RMA Request Form: Please fill out the following RMA Request form prior to returning the product(s).
- Return Address: Please ship your item(s) to the following address:
HYG Inc. – Returns Department
15025 Proctor Ave
City of Industry, CA 91746
Refund Policy: Refunds include the cost of the returned item(s) and applicable taxes. Original shipping fees are non-refundable.
HYG Inc. accepts the return or exchange of full-priced merchandise for up to 30 days after purchase. All on-sale or promotional merchandise is exchangeable only.
- All merchandise purchased using a discount promotional code is a final sale.
- Returns are refunded in the method of original payment. The original cost of shipping is non-refundable.
- All direct orders procced by sales person are final sale.